Frequently asked questions

What does the abbreviation NFC mean?

N = Near F = Field C = Communication

What is NFC?

Near Field Communication (NFC for short) is a standard for the transmission of data by radio over short distances. The...

What are NFC tags?

An NFC tag is a plastic sheath, with a tiny chip that is usually embedded in the middle of an antenna (thin trace in the...

Can the NFC tags also be used on metallic surfaces?

The tags offered are provided with a special anti-metal coating and can therefore be easily read on metallic surfaces.

How do NFC phones/smartphones work?

NFC enabled smartphones and cell phones have an active NFC transmitter. This active NFC transmitter generates an...

Do all phones have an NFC feature?

No, only devices equipped with an active NFC transmitter. You can see this from the manual of your smartphone.

Can I use my own smartphone with UnTouch?

Your own smartphone can be unlocked using the <link...

Can I use any tags with UnTouch?

No, the tool and person tags are specially registered for use with your UnTouch system. Other tags are not allowed for...

Why can't I capture the tags?

Make sure your smartphone's NFC feature is turned on. Depending on the device used, the antenna area is placed...

Where can I order smartphones and tags?

If you need more UnTouch Phones or UnTouch Tags, you can reorder them in our <link https://www.untouch.de/shop/ _blank...

Do I get regular updates for my UnTouch system?

Yes, the UnTouch Web license already includes future updates and developments for the management interface and the...

Is there a more robust UnTouch Phone for the construction site?

Yes, the <link https://www.untouch.de/shop/UnTouch-Phones/untouch-phone-outdoor.html _blank external-link-new-window "to...

Can I also retrieve information about tools and machines at the construction site?

If a SIM card with an internet connection is inserted, you can use the UnTouch App to request information about...

Are the current locations of my machines displayed?

The UnTouch tool tags do not provide a GPS location feature. Nevertheless, you can inform yourself about the locations...

I have additional requirements and ideas about UnTouch. Can these be implemented?

For the further development of UnTouch we are in regular contact with users and associations. If you have individual...

Can I get an offer as submission to my management?

We will gladly prepare an individual, written offer for the desired UnTouch system. Please use our <link 6 -...

Die Anzahl der im Starterpaket enthaltenen Personen- oder Maschinentags ist nicht ausreichend. Ist eine Erweiterung möglich?

Sie können problemlos direkt weitere Tags und Smartphones zusätzlich oder auch nachträglich bestellen. Nutzen Sie dazu...

How can I test UnTouch?

To test UnTouch, we recommend the <link https://www.untouch.de/shop/UnTouch-Starterpaket/Untouch-Demopaket.html _blank...

Are trainings offered on UnTouch?

We provide training via webinar as well as in presence meetings. Visit the point <link 28 - internal-link "Opens...